VALTECH ENTERPRISE (M) SDN BHD (Company Registration No. 202201020427 (1466124-W)) respects your privacy and is committed to protecting the personal data you provide through our website.

This Privacy Statement explains how we collect, use, disclose, and safeguard your personal data when you visit our website or contact us through our enquiry channels.

1. Company Information

This website is operated by:

VALTECH ENTERPRISE (M) SDN BHD
Company Registration No: 202201020427 (1466124-W)

Business Address:
15, Lorong Perda Timur 7
Bandar Perda
14000 Bukit Mertajam
Pulau Pinang
Malaysia

Email: cs2@valtech-group.com
Phone: +604 530 7824

2. Personal Data We May Collect

When you interact with our website, we may collect certain personal information including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Enquiry details or project information
• Any information voluntarily provided in emails or contact enquiries

We may also automatically collect certain technical information such as:

• IP address
• Browser type
• Device information
• Website usage data

This information helps us maintain and improve our website.

3. How We Collect Personal Data

Your personal data may be collected through:

• Email enquiries sent through the website
• Contact forms (if available)
• Catalogue download requests
• Direct communication with our company
• Website analytics tools and cookies

All personal data is provided voluntarily by you.

4. Purpose of Collecting Personal Data

We collect and process personal data for the following purposes:

• Responding to enquiries and requests
• Providing product information or quotations
• Communicating regarding projects or services
• Improving our website and customer service
• Maintaining internal records
• Complying with legal or regulatory requirements

Your information will only be used for legitimate business purposes related to the services provided by VALTECH ENTERPRISE (M) SDN BHD.

5. Disclosure of Personal Data

We do not sell or trade personal data to third parties.

However, your information may be shared with:

• Internal staff responsible for customer enquiries
• Website hosting or IT service providers
• Professional advisers where necessary
• Authorities where required by law

Any third-party handling personal data on our behalf is expected to maintain appropriate confidentiality and security standards.

6. Data Security

We take reasonable administrative and technical measures to protect personal data from:

• unauthorized access
• misuse
• disclosure
• alteration
• destruction

However, no internet transmission is completely secure, and users provide personal data at their own risk.

7. Data Retention

Personal data collected through enquiries or communications will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

Once personal data is no longer required, reasonable steps will be taken to delete or anonymize the information.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website performance and user experience.

Cookies may be used to:

• understand how visitors use the website
• improve website functionality
• analyze traffic patterns

Users may disable cookies through their browser settings, although some website features may not function properly if cookies are disabled.

9. Links to Third-Party Websites

Our website may contain links to external websites such as:

• Google Maps
• social media platforms

These websites operate independently and have their own privacy policies.
VALTECH ENTERPRISE (M) SDN BHD is not responsible for the privacy practices of third-party websites.

10. Your Rights

Subject to applicable laws, you may request to:

• access your personal data
• correct inaccurate personal data
• update your personal information

If you wish to make such requests, please contact us using the details below.

11. Changes to This Privacy Statement

VALTECH ENTERPRISE (M) SDN BHD reserves the right to update or revise this Privacy Statement at any time.

Any updates will be posted on this page with the revised effective date.

Users are encouraged to review this page periodically.

12. Contact Information

If you have any questions about this Privacy Statement or how your personal data is handled, please contact:

VALTECH ENTERPRISE (M) SDN BHD

Email: cs2@valtech-group.com
Phone: +604 530 7824

Address:
15, Lorong Perda Timur 7
Bandar Perda
14000 Bukit Mertajam
Pulau Pinang
Malaysia